Public Utilities


The Public Utilities Department operates and maintains the Town’s:

  • 121 miles of gravity sewer and 4 miles of force main in the sanitary sewer collection system
  • 125 miles of the water distribution system
  • 6 sewer lift stations
  • 7 water storage tanks
  • 9 water booster pump stations
  • Jimmy Smith Waste Water Treatment Facility
  • Ricky L. Miller Water Treatment Facility

Public Utilities is also responsible for installing water and sewer services, repairing water and sewer leaks, reading water meters, citywide fire hydrants, and replacing deteriorated water and sewer mains. State-of-the-art equipment, certified laboratory technicians, and trained/certified personnel make it possible for the Town of Boone to provide quality drinking water and exceptional service to nearly 14,000 customers daily.

New Construction? Remodeling? Learn More Below!

If you are in the process of a new construction, or are remodeling your existing building, please see the forms below:

Utility Billing

Needing to pay your water and sewer bill? Needing to set up water and sewer service? Visit our Utility Billing webpage to learn more!

  1. Request for Letters of Interest (RFLOI) for Construction Engineering and Inspection Services

    The Town of Boone desires to engage a private engineering consulting firm to provide Construction Engineering and Inspection (CEI) and Construction Contract Administration services for TIP project B-5979 (WBS Element NO. 47431.1.1)– more information below Read on...
  2. Water Shortage Response Plan Town of Boone

    The procedures herein are written to reduce potable water demand and supplement existing drinking water supplies whenever existing water supply sources are inadequate to meet current demands for potable water Read on...
  3. Citizens Service Request

    One of the easiest ways to request a service is by using the Town of Boone's Citizens Service Request Read on...
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